BROWSE BY TOPIC
BROWSE BY TOPIC
SHIPPING INFORMATION
Orders $99 or more: FREE Standard Shipping
Discovery Kit: $9.95 Standard shipping within the contiguous U.S. only (depending on shipping destination.)
Standard Shipping (5-7 business days): $7.50
2nd Day Shipping (2 business days): $29.99
Next Day Shipping (1 business day): $61.99
Our shipping and processing fees cover the processing, handling, packing and delivery of your order. Delivery fees do not include gift wrap or surcharges that may apply to some items.
*Orders placed past 10am EST, on weekends or holidays will not ship until the following business day. While most customers receive their orders within the stated timeframes, it is not guaranteed. Certain events, holidays, etc. may cause delaying in delivery. FREE Standard Shipping is only eligible for orders $99 or more AFTER any discount is applied to the order.
YES! We have received and fulfilled orders from 6 continents and nearly every country. Please see our international customer FAQ for more information.
We offer FREE shipping on international orders over $150 (after any discount is applied). Due to the restrictive nature of certain country's customs processes, not all country's qualify for free shipping.
Due to the complexity of international laws and taxes, we do not include those fees in the orders. You are responsible for any local customs and duties on your order. We are required by law to disclose the full value of the package contents and cannot alter this value. If an order is refused, then you are responsible for the original shipping expenses we incurred to ship you the package, as well as any additional duties, fees, customs or taxes incurred in shipping. We discount all our international shipping costs for customer convenience, so the original shipping expense will be higher than the amount you paid. If you qualified for free shipping, you will also be charged the original shipping expense we incurred to ship you the package.
DISCOUNT CODES / REWARDS CODES
Discount codes must be entered at checkout, unless otherwise specified. Only one discount code can be used per order.
Enter the discount code in the Discount code or gift card at checkout and click apply.
To access your rewards, log into your account here.
From your account, select “Access your rewards” from the account menu, then scroll to the “Redeem Your Points” section.
Click “Get reward” and copy/paste the code that can be redeemed at checkout.
If you want to redeem more points, repeat as needed and add each gift card code at checkout in the discount/gift card code box.
Enter the rewards code in the Discount code or gift card at checkout and click apply.
No. Reward points do not expire.
Discount codes are subject to limitations and conditions. Please refer to the email in which you received the code or the “Details” link in the website top bar for limitations. Discount codes cannot be combined or used on auto-shipment items and some offers are only available for first-time customers.
Codes, promotions, and other offers cannot be stacked; only one discount code / promotion is allowed per order. This does not apply to gift cards; discount codes can be combined with a gift card on the same order.
REFER A FRIEND
- Step 1: Create An Account or Sign In to your account to Access Your Rewards and start giving your friends rewards they can use towards their first order.
- Step 2: Share your personalized referral link via Email, Facebook, or Twitter, or simply copy and paste your link into a message.
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Step 3: When your friends place their order using your referral code, you'll receive 800 points ($40) reward to spend online.
We have some suggestions for troubleshooting the link not working!
- Referred friends must be a new-to-brand customer (cannot have an account or order history)
- Try incognito/private mode on your browser. Popup blockers/etc. may interfere with the referral popup.
- Once the link is clicked, wait a moment for the popup with the code.
- Referral link is good for 5 successful referrals, then refreshes with a new link. You may need to check with your referring friend to see if their link was updated.
PRODUCTS / INGREDIENTS
Yes. Our products are all natural, made with high amounts of organic ingredients when possible. In rare cases, we use very small amounts of well known, scientifically proven safe preservatives to keep products stable under extreme heat.
Absolutely not.
Due to the natural stabilizing and thickening ingredients in our products, they may change in color depending on temperature. For example, a product may appear clear in cooler temperatures and white in warmer temperatures. These changes do not affect the quality or efficacy of the product.
Since there are no artificial binding agents in our products, some natural ingredients may separate at warmer temperatures - this does not affect the efficacy of the product. To recombine the product, refrigerate it for a few hours, then remove and stir.
Generally if you use one product daily it will last for 3 months.
ORDERS / PAYMENTS
We accept Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Amazon Pay, Apple Pay, Google Pay, Venmo, and Afterpay. We do not accept payment via check or over the phone.
We usually ship your order the same day it's placed. We strive to ship out all orders within 24 hours; however if we cannot fulfill an order within 3 business days, then we will notify you of options.
Due to the promotional nature of our sampling program, we have a strict one per household limit on our Discovery Kit. If you place an order for duplicate Discovery Kits, our system will automatically cancel the order and refund your purchase. We apologize for any inconvenience. If you'd like to gift a kit and have already purchased one yourself, you will need to purchase a Gift Discovery Kit. We reserve the right to discontinue business with any customers whom we believe abuse any of our sampling programs.
Need to be verified with the customer via email before shipped.
RETURNS / EXCHANGES
Yes! You may return any products purchased (used or unused) within 30 days of the purchase date. The product(s) must be at least 1/2 full of the original content. Our Discovery Kit/Gift Discovery Kit, Individual Samples, Free Gifts, and Gifts are not eligible for a return. If you have a reaction to any of our products, we're happy to help find a better product for you. Head over to our Returns page to initiate a return or have us help you find a product that's a better fit.
Return & Exchange policy does not apply to Final Sale items
Reach out to our support team at support@eightsaintsskincare.com to start a return. You can also start a return via the chat bubble at the bottom right of your screen.
Note: Return & Exchange policy does not apply to FINAL SALE items.
FINAL SALE
Final Sale items are not eligible for returns, exchanges, or refunds.
Final Sale items are not eligible for returns, exchanges, or refunds.
Yes, there is a limit of 3 per Final Sale item per order.
OTHER / MISCELLANEOUS
Yes! Buy one of our Discovery Kits - the kit includes 8 of our Best Sellers and a $20 coupon towards your first purchase. We welcome you to try us out and customize your routine based on what works best for your skin.
Currently, you can only shop our products via our online store.